New tyre warranty
Typically 1–3 years depending on the selected brand and written terms confirmed before installation.
Warranty, pricing and product information
Clear terms before mobile work begins
The written quotation should identify the product, service scope, total price, applicable warranty and any special-order condition before the visit.
Completed mobile tyre servicePhotograph from the approved business image set.
01 / Service information
Important service and warranty principles
The exact written terms supplied with the selected product or service take priority.
Battery warranty
The selected battery warranty period and replacement conditions are confirmed before installation.
Puncture repair
Repair is only completed after the damage and tyre condition are assessed as suitable.
Special orders
Advance payment, availability and non-returnable conditions may apply to special sizes.
02 / Service information
How warranty coverage is recorded
There is no universal warranty for every product. The brand, period and conditions for the selected item must be written on the quotation or invoice.
| Product or service | Period | Typical coverage | Common exclusions | What to keep |
|---|---|---|---|---|
| New tyres | Selected brand terms; commonly 1–3 years when stated | Eligible manufacturing defects under the written brand policy | Puncture, impact, misuse, incorrect pressure, heat damage and normal wear | Invoice, tyre details and clear photos |
| Car batteries | Selected product terms | Eligible product failure under the written battery policy | Charging faults, electrical drain, misuse, accident or external damage | Invoice, battery serial details and vehicle information |
| Puncture repair | Service-specific written terms when offered | The completed repair under the stated conditions | New damage, sidewall injury, driving flat or unrelated tyre failure | Invoice and repair location details |
| Special-order products | Confirmed before payment | Only the exact written supplier or manufacturer terms | Customer-approved specification, non-returnable sizes and change of mind | Quotation, payment proof and product specification |
03 / Service information
What the quotation should explain
Customers should be able to see the complete pricing method before accepting the visit.
- Any callout, inspection or diagnosis charge.
- Product price, delivery and installation charge.
- Whether balancing, valves, disposal or testing are included.
- VAT treatment and the total payable amount.
- Payment method and any advance required for a special order.
04 / Service information
What is normally excluded
Product warranties generally do not cover road impact, punctures, misuse, incorrect pressure, heat damage, accident damage or normal wear unless the written terms specifically say otherwise.
- Keep the invoice and product details.
- Report a concern promptly with clear photos.
- Do not continue driving if a tyre or battery issue could cause further damage.
- Allow inspection before assuming a product defect.
Questions
Useful answers before booking.
Send the vehicle and location details for a current service confirmation.
Does every tyre have the same warranty?
No. Periods and conditions vary by brand and product.
Does a warranty cover punctures or impact damage?
Manufacturing-defect warranties generally exclude road hazards, punctures, impact and misuse.
How should I report a concern?
Send the invoice details, vehicle information, date, location and clear photos through WhatsApp.